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Thread: Support.

Support.

From
"Louis P. Boudville"
Date:
Dear anyone concern,
 
1.    Where can I get end user support for PostgreSQL ?
2.    What are the fees like ?
 
 
Louis
 
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Re: Support.

From
Peter Eisentraut
Date:
Louis P. Boudville wrote:
> 1.    Where can I get end user support for PostgreSQL ?
> 2.    What are the fees like ?

See <http://techdocs.postgresql.org/companies.php>.  About the prices
you probably want to contact the companies in question.

Re: Support.

From
"scott.marlowe"
Date:
On Mon, 16 Feb 2004, Louis P. Boudville wrote:

> Dear anyone concern,
>
> 1.    Where can I get end user support for PostgreSQL ?

Lots of places.  Depends on how much hand holding you feel you need.

There's very good support here on the lists.  You can hire your own in
house professional pretty cheap if you wanted.  You can hire many of the
folks ON THESE LISTS through their companies, such as commandprompt.com
and pgsql.com.  There's also the online archives of these lists, which can
be searched at groups.google.com

> 2.    What are the fees like ?

They vary from free (the lists), internet to thousands.  I think the
average commercial support license I've seen has been in the $4,000 to
$20,000 range, and of course, they very in terms of hours of coverage,
number of contacts, etc...

Re: Support.

From
Al Hulaton
Date:
Louis P. Boudville wrote:

> 1.    Where can I get end user support for PostgreSQL ?
>
You could use this mailing list, the #postgresql channel on the Freenode
IRC server or do a search for commercial Postgres support. The techdocs
on the Postgresql.org site would be my first stop, and you can also
search those techdocs and the O'Reilly 'Practical Postgresql' book on
our site below.

> 2.    What are the fees like ?
>
You can get support contracts, pay as you go, by the hour, or free free free on this and other mailing lists. We offer
bothcontracts and pay-as-you-go support because different sized companies need different levels of support. I think
you'llfind many postgres consultants will offer the same. 

--
Best,
Al Hulaton    |  Sr. Account Engineer  |  Command Prompt, Inc.
503.667.4564  |  ahulaton@commandprompt.com
Home of Mammoth Replicator for PostgreSQL
Managed PostgreSQL, Linux services and consulting
Read and Search O'Reilly's 'Practical PostgreSQL' at
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