Hi guys,
Very good point about the time issues for requests. It was designed to be as
beneficial as possible for people putting in the requests, and may not be as
appropriate as I'd thought.
Rewording it is probably not a bad idea. As a thought, I wonder if removing
the "Urgent" option is appropriate, and possibly making a note on the page
something along the lines of "Urgent request would be best handled by
contacting XYZ." Maybe "commercial support provider" should be the XYZ, or
maybe "PostgreSQL Mailing Lists (with a link)", etc.
Arrgh. Here I am trying to hand this stuff over, and now I'm starting to make
suggestions for possible improvement (can't help myself sometimes).
;-)
Regards and best wishes,
Justin Clift
Quoting Josh Berkus <josh@agliodbs.com>:
> Robert,
>
> > Well, I could take over the duty, but my availability isn't 24/7
> either
> > so rewording seems like a good idea. ISTM the real goal here is for
> > people/companies that need a liaison into the community, and that
> > technical/licensing questions need to be more strongly funneled off
> to
> > the mailing lists. Thoughts?
>
> No, I'd agree with you. Something else that could make this easier: if
> each
> language version of the Advocacy page could mail its requests to a
> different
> person. For example, I can't do much with Turkish requests, even screen
> out
> the spam from the real requests.
>
> --
> -Josh Berkus
>
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