Thread: Error when installing PostgreSQL 16.3.2 under system context NT AUTHORITY\SYSTEM

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 

Attachment
Hi,

Have you checked whether the system user has the right permissions on Temp which is being used ? Please navigate to the temp that SYSTEM is using and check permissions and adjust accordingly.  Right click on the Temp directory, move to the Security tab and ensure that the system user has full control permissions.

You may get more detailed logging by trying to install using a terminal.

postgresql-16.3-2-windows-x64.exe /S /L*v %TEMP%\postgresql-install.log

Hope this helps

Regards,
Muhammad Ikram,
Bitnine Global.


On Sun, Jul 7, 2024 at 3:11 PM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 



--
Muhammad Ikram

Attachment

Hello,

 

thank you for your fast response.

 

I checked the permissions: the SYSTEM-account has full permissions to the TEMP-folder.

 

In the internet i found a correspondence regarding an older version of PostgreSQL from a user with a similar problem. Please see following link:

https://www.postgresql.org/message-id/SL2P216MB0666FD5553AA70BAE3092060F9D00%40SL2P216MB0666.KORP216.PROD.OUTLOOK.COM

 

Maybe the cause of the current error is similar?

 

Kind regards,

Harald

 

 

Von: Muhammad Ikram <mmikram@gmail.com>
Gesendet: Sonntag, 7. Juli 2024 12:57
An: Munsch, Harald (IT.NRW) <Harald.Munsch@it.nrw.de>
Cc: pgsql-bugs@lists.postgresql.org; Siepmann, Claudia (IT.NRW) <Claudia.Siepmann@it.nrw.de>
Betreff: Re: Error when installing PostgreSQL 16.3.2 under system context NT AUTHORITY\SYSTEM

 

Hi,

 

Have you checked whether the system user has the right permissions on Temp which is being used ? Please navigate to the temp that SYSTEM is using and check permissions and adjust accordingly.  Right click on the Temp directory, move to the Security tab and ensure that the system user has full control permissions.

 

You may get more detailed logging by trying to install using a terminal.

 

postgresql-16.3-2-windows-x64.exe /S /L*v %TEMP%\postgresql-install.log

 

Hope this helps

 

Regards,

Muhammad Ikram,

Bitnine Global.

 

 

On Sun, Jul 7, 2024 at 3:11 PM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 



--

Muhammad Ikram

Attachment
Hi Harald.Munsch, 

Thanks  for sharing it with me. Could you try the solution suggested ? 

For quite sometime, I have not worked on Windows so don't have environment with me to try things for you.

Regards,
Muhammad Ikram


On Mon, Jul 8, 2024 at 11:01 AM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

thank you for your fast response.

 

I checked the permissions: the SYSTEM-account has full permissions to the TEMP-folder.

 

In the internet i found a correspondence regarding an older version of PostgreSQL from a user with a similar problem. Please see following link:

https://www.postgresql.org/message-id/SL2P216MB0666FD5553AA70BAE3092060F9D00%40SL2P216MB0666.KORP216.PROD.OUTLOOK.COM

 

Maybe the cause of the current error is similar?

 

Kind regards,

Harald

 

 

Von: Muhammad Ikram <mmikram@gmail.com>
Gesendet: Sonntag, 7. Juli 2024 12:57
An: Munsch, Harald (IT.NRW) <Harald.Munsch@it.nrw.de>
Cc: pgsql-bugs@lists.postgresql.org; Siepmann, Claudia (IT.NRW) <Claudia.Siepmann@it.nrw.de>
Betreff: Re: Error when installing PostgreSQL 16.3.2 under system context NT AUTHORITY\SYSTEM

 

Hi,

 

Have you checked whether the system user has the right permissions on Temp which is being used ? Please navigate to the temp that SYSTEM is using and check permissions and adjust accordingly.  Right click on the Temp directory, move to the Security tab and ensure that the system user has full control permissions.

 

You may get more detailed logging by trying to install using a terminal.

 

postgresql-16.3-2-windows-x64.exe /S /L*v %TEMP%\postgresql-install.log

 

Hope this helps

 

Regards,

Muhammad Ikram,

Bitnine Global.

 

 

On Sun, Jul 7, 2024 at 3:11 PM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 



--

Muhammad Ikram



--
Muhammad Ikram

Attachment
Hi Harald,

Could you execute these commands and share the output in the SYSTEM-context?

whoami
icacls %TEMP%
 

On Sun, Jul 7, 2024 at 3:41 PM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 



--
Sandeep Thakkar


Attachment

Hello Sandeep,

 

here is the output:

 

C:\WINDOWS\system32>whoami

nt-autorität\system

 

C:\WINDOWS\system32>icacls %TEMP%

C:\WINDOWS\TEMP VORDEFINIERT\Benutzer:(CI)(S,WD,AD,X)

                VORDEFINIERT\Administratoren:(F)

                VORDEFINIERT\Administratoren:(OI)(CI)(IO)(F)

                NT-AUTORITÄT\SYSTEM:(F)

                NT-AUTORITÄT\SYSTEM:(OI)(CI)(IO)(F)

                ERSTELLER-BESITZER:(OI)(CI)(IO)(F)

 

 

Harald

 

 

 

Von: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
Gesendet: Montag, 8. Juli 2024 13:35
An: Munsch, Harald (IT.NRW) <Harald.Munsch@it.nrw.de>
Cc: pgsql-bugs@lists.postgresql.org; Siepmann, Claudia (IT.NRW) <Claudia.Siepmann@it.nrw.de>
Betreff: Re: Error when installing PostgreSQL 16.3.2 under system context NT AUTHORITY\SYSTEM

 

Hi Harald,

Could you execute these commands and share the output in the SYSTEM-context?

whoami
icacls %TEMP%

 

 

On Sun, Jul 7, 2024 at 3:41 PM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 


 

--

Sandeep Thakkar

 

Attachment
OK, I see the system account does have the correct ACL on %TEMP%, so it's odd the installation is failing. Also, I'm unable to reproduce the issue at my end.

Could you please run the installer with the command line option  "--debugtrace debug.txt" and share this file? Also, please share installation log if produced and found at %TEMP%

On Mon, Jul 8, 2024 at 5:14 PM <Harald.Munsch@it.nrw.de> wrote:

Hello Sandeep,

 

here is the output:

 

C:\WINDOWS\system32>whoami

nt-autorität\system

 

C:\WINDOWS\system32>icacls %TEMP%

C:\WINDOWS\TEMP VORDEFINIERT\Benutzer:(CI)(S,WD,AD,X)

                VORDEFINIERT\Administratoren:(F)

                VORDEFINIERT\Administratoren:(OI)(CI)(IO)(F)

                NT-AUTORITÄT\SYSTEM:(F)

                NT-AUTORITÄT\SYSTEM:(OI)(CI)(IO)(F)

                ERSTELLER-BESITZER:(OI)(CI)(IO)(F)

 

 

Harald

 

 

 

Von: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
Gesendet: Montag, 8. Juli 2024 13:35
An: Munsch, Harald (IT.NRW) <Harald.Munsch@it.nrw.de>
Cc: pgsql-bugs@lists.postgresql.org; Siepmann, Claudia (IT.NRW) <Claudia.Siepmann@it.nrw.de>
Betreff: Re: Error when installing PostgreSQL 16.3.2 under system context NT AUTHORITY\SYSTEM

 

Hi Harald,

Could you execute these commands and share the output in the SYSTEM-context?

whoami
icacls %TEMP%

 

 

On Sun, Jul 7, 2024 at 3:41 PM <Harald.Munsch@it.nrw.de> wrote:

Hello,

 

when installing PostgreSQL version 16.3.2 on a windows 10 client with the setup: „postgresql-16.3-2-windows-x64.exe“ via SCCM, i.e. in SYSTEM-context, the installation failes with following error-message:

(The error occures directly after starting the installation.)

 

„There has been an error. Unable to write inside TEMP environment path“

 

Even though the system-account has full permissions to this path.

An Installation with an  Administrative account (not NT AUTHORITY\SYSTEM ) on the same client runs succesfully.

 

We want to deploy the software with SCCM, therefore, we need to use the SYSTEM-account.

Can you please provide us with a setup that works in SYSTEM-context ?

 

 

 

 

 

Thank you for your support.

Kind regards

 

Mit freundlichen Grüßen

Harald Munsch

 

--

 

Information und Technik

Nordrhein-Westfalen (IT.NRW)

 

 

mailto:harald.munsch@it.nrw.de

 


 

--

Sandeep Thakkar

 



--
Sandeep Thakkar


Attachment