Thread: pgHoster.com woes and looking for a new host

Hi there,

Does anyone else here host their sites with pgHoster.com? More to the point,
does anyone know what's happened to them?

We switched our site to them a couple of months ago and while everything was
fine for the first month, during the last few weeks it all went straight to
hell. I'll spare you the story, but the current state of things is that our
site's been down for a week, support has been nonexistent, e-mails to the
company bounce, and as of today *their* site is down. And lucky us, we
prepaid for a year. :-(

This is the third web host we've been through. At the first, their versions
of PHP and PostgreSQL were way out of date and getting tech support of any
kind was like pulling teeth. The second claimed they supported PostreSQL
while courting the gallery and then once we'd signed up said oops, sorry, we
actually only support MySQL. And now the third appears to have disappeared.

Obviously we need a new host, but at this point, given our past experiences,
I'm a little gunshy. Does anyone know of a host that supports PostgreSQL
*and* is actually stable, reliable, and has good, or at least existent, tech
support? And is affordable enough for a non-profit art gallery with a
relatively small site and smaller budget to handle?

Thanks,

Lynna

--
Resource Centre Database Coordinator
Gallery 44: www.gallery44.org
Database Project: www.gallery44db.org

Lynna Landstreet <lynna@gallery44.org> writes:
> Does anyone know of a host that supports PostgreSQL
> *and* is actually stable, reliable, and has good, or at least existent, tech
> support? And is affordable enough for a non-profit art gallery with a
> relatively small site and smaller budget to handle?

You might have better luck asking this on pgsql-admin.

            regards, tom lane

Dear Lynna  ,

>Obviously we need a new host, but at this point, given our past experiences,
>I'm a little gunshy. Does anyone know of a host that supports PostgreSQL
>*and* is actually stable, reliable, and has good, or at least existent, tech
>support? And is affordable enough for a non-profit art gallery with a
>relatively small site and smaller budget to handle?
>
>
Try

http://www.hub.org

They handle PostgreSQL.org also.

--
Best Regards,
Vishal Kashyap
Director / Lead Software Developer,
Sai Hertz And Control Systems Pvt Ltd,
http://saihertz.rediffblogs.com [Soon http://www.saihertz.com]
Yahoo  IM: coeb_college[ a t ]yahoo.com

When I first started using them they were great, excellent customer support.
But then one day they disappeared! no response from any emails to any
address on their site or their parent company

I shall be changing to

http://www.hub.org/

When I get the chance. I've heard its good, and one of their main chaps is
very well known around here I believe!

HTH

Adam

> Hi there,
>
> Does anyone else here host their sites with pgHoster.com? More to the point,
> does anyone know what's happened to them?
>
> We switched our site to them a couple of months ago and while everything was
> fine for the first month, during the last few weeks it all went straight to
> hell. I'll spare you the story, but the current state of things is that our
> site's been down for a week, support has been nonexistent, e-mails to the
> company bounce, and as of today *their* site is down. And lucky us, we
> prepaid for a year. :-(
>
> This is the third web host we've been through. At the first, their versions
> of PHP and PostgreSQL were way out of date and getting tech support of any
> kind was like pulling teeth. The second claimed they supported PostreSQL
> while courting the gallery and then once we'd signed up said oops, sorry, we
> actually only support MySQL. And now the third appears to have disappeared.
>
> Obviously we need a new host, but at this point, given our past experiences,
> I'm a little gunshy. Does anyone know of a host that supports PostgreSQL
> *and* is actually stable, reliable, and has good, or at least existent, tech
> support? And is affordable enough for a non-profit art gallery with a
> relatively small site and smaller budget to handle?
>
> Thanks,
>
> Lynna


--
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

Another company you can contact is:
http://www.A2WebHosting.com
We have had GREAT success with them.  Very responsive, helpful, and they pay
close attention to detail.  We have had to do some "out of the ordinary"
types of things and they have always been willing to make adjustments for
us, and make them quickly.  We also used pgHoster, but don't for the very
same reasons you have outlined here.

Derrick

----- Original Message -----
From: "Lynna Landstreet" <lynna@gallery44.org>
To: <pgsql-novice@postgresql.org>
Sent: Wednesday, June 23, 2004 12:49 PM
Subject: [NOVICE] pgHoster.com woes and looking for a new host


> Hi there,
>
> Does anyone else here host their sites with pgHoster.com? More to the
point,
> does anyone know what's happened to them?
>
> We switched our site to them a couple of months ago and while everything
was
> fine for the first month, during the last few weeks it all went straight
to
> hell. I'll spare you the story, but the current state of things is that
our
> site's been down for a week, support has been nonexistent, e-mails to the
> company bounce, and as of today *their* site is down. And lucky us, we
> prepaid for a year. :-(
>
> This is the third web host we've been through. At the first, their
versions
> of PHP and PostgreSQL were way out of date and getting tech support of any
> kind was like pulling teeth. The second claimed they supported PostreSQL
> while courting the gallery and then once we'd signed up said oops, sorry,
we
> actually only support MySQL. And now the third appears to have
disappeared.
>
> Obviously we need a new host, but at this point, given our past
experiences,
> I'm a little gunshy. Does anyone know of a host that supports PostgreSQL
> *and* is actually stable, reliable, and has good, or at least existent,
tech
> support? And is affordable enough for a non-profit art gallery with a
> relatively small site and smaller budget to handle?
>
> Thanks,
>
> Lynna
>
> --
> Resource Centre Database Coordinator
> Gallery 44: www.gallery44.org
> Database Project: www.gallery44db.org
>
>
> ---------------------------(end of broadcast)---------------------------
> TIP 8: explain analyze is your friend
>

I am hosting 3 client sites with pgHoster. They were great for a
while, but recently there has been nothing but trouble. Even prior to
recent events it  has always been difficult to get any kind of
response from their support. I actually resorted to demand a response
via their own public user forums - that got my problem fixed but no
reply to my questions.

I did a google search for "pghoster", and not suprisingly the first
page was mostly others with pghoster problems. Then I noticed Tripod
Support handle the after hours support for pghoster. Their live chat
support guy tells me pghoster were cracked into, and should be back up
within 24 hrs.

For anyone still interested in other postgresql hosters I can
recommend commandprompt.com and hub.org. We used commandprompt about
12 months ago and they were great, the only reason we went to pghoster
was the cost savings - you get what you pay for hey? We have recently
set up a new site with hub.org and were planning on moving all our
client sites to them. That will definitely be the case as soon as we
can get access to pghoster again.

Tripod Support reassured me that our sites and data will be intact
when services resume. Interstingly though, Roj Niyogi is the founder
of pghoster and the president of Tripod Support????? Here's and
interview touting his support beliefs:
http://www.webhostgear.com/94.html

regards,

bsides2