Thread: Community account
Hello, I signed up a couple of months ago but never received the confirmation email. If I try to create a new account with the same email address, but a different handle it is denied with this error message: "A user with that email already exists". When I click on the 'lost password' link and enter my email address nothing happens, i.e. no email arrives. In fact I never received *any* email from the community registration. How should I proceed? Is there someone I can contact directly regarding this matter? Rainer
On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote: > Hello, > > I signed up a couple of months ago but never received the confirmation email. > > If I try to create a new account with the same email address, but a different > handle it is denied with this error message: "A user with that email already > exists". The mailing lists don't support user names, just email addresses. Where exactly are you signing up?
Hello Scott, Saturday, April 18, 2009, 4:21:29 PM, you wrote: SM> On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote: >> Hello, >> >> I signed up a couple of months ago but never received the confirmation email. >> >> If I try to create a new account with the same email address, but a different >> handle it is denied with this error message: "A user with that email already >> exists". SM> The mailing lists don't support user names, just email addresses. Yes, I know. I was talking about a community account. SM> Where exactly are you signing up? Here: <http://www.postgresql.org/community/signup> Rainer
On Sat, Apr 18, 2009 at 8:27 AM, Rainer Bauer <usenet@munnin.com> wrote: > Hello Scott, > > Saturday, April 18, 2009, 4:21:29 PM, you wrote: > > SM> On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote: >>> Hello, >>> >>> I signed up a couple of months ago but never received the confirmation email. >>> >>> If I try to create a new account with the same email address, but a different >>> handle it is denied with this error message: "A user with that email already >>> exists". > > SM> The mailing lists don't support user names, just email addresses. > > Yes, I know. I was talking about a community account. > > SM> Where exactly are you signing up? > > Here: <http://www.postgresql.org/community/signup> Ahh, ok. I'd guess that you got an email and anti-spam software ate it? Just guessing.
Rainer Bauer wrote: > Hello, > > I signed up a couple of months ago but never received the confirmation email. > > If I try to create a new account with the same email address, but a different > handle it is denied with this error message: "A user with that email already > exists". > > When I click on the 'lost password' link and enter my email address nothing > happens, i.e. no email arrives. In fact I never received *any* email from the > community registration. > > How should I proceed? Is there someone I can contact directly regarding this > matter? Hi! This belongs on pgslq-www, not -general - let's move it over there. I've looked through our logs and it seems we are the victims of your antispam system. I assume you are trying to register as inquiry@munnin.com? That's the only email I see us trying to deliver to in that domain. What I have for that one is: Apr 18 09:34:30 wwwmaster sendmail[68907]: n3I9YOYN068904: to=<inquiry@munnin.com>, ctladdr=<www@wwwmaster.postgresql.org> (80/80), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=30647, relay=mailin.dcpserver.de. [80.252.97.204], dsn=4.3.0, stat=Deferred: 451-AF-Greylist: Sender Domain has no MX repeated a couple of times, up to: Apr 19 03:06:56 wwwmaster sendmail[4515]: n3I9YOYN068904: to=<inquiry@munnin.com>, ctladdr=<www@wwwmaster.postgresql.org> (80/80), delay=17:32:32, xdelay=00:00:12, mailer=esmtp, pri=120647, relay=mailin3.dcpserver.de. [80.252.97.102], dsn=4.3.0, stat=Deferred: 451-AF-Greylist: Sender Domain has no MX So we are trying to deliver this to your domain, but appear to be repeatedly graylisted by the different MX machines. And when we try again, we're put back on the graylist again. We are trying to send from @wwwmaster.postgresql.org, which doesn't have an MX record, that's true. This is because it's an A record, which means it doesn't *need* an MX. So it appears your mailserver is misconfigured in this regard. You need to have the email system give us at least a chance to get off the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org domain. //Magnus
Hello Magnus, Sunday, April 19, 2009, 11:05:49 AM, you wrote: MH> I assume you are trying to register as inquiry@munnin.com? Yep. MH> So we are trying to deliver this to your domain, but appear to be MH> repeatedly graylisted by the different MX machines. And when we try MH> again, we're put back on the graylist again. MH> We are trying to send from @wwwmaster.postgresql.org, which doesn't have MH> an MX record, that's true. This is because it's an A record, which means MH> it doesn't *need* an MX. So it appears your mailserver is misconfigured MH> in this regard. MH> You need to have the email system give us at least a chance to get off MH> the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org MH> domain. Thanks for the info. I have contacted my provider regarding this issue. Rainer
Hello Magnus, Sunday, April 19, 2009, 11:05:49 AM, you wrote: MH> You need to have the email system give us at least a chance to get off MH> the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org MH> domain. It was whitelisted and works now like a charm. Thanks, Magnus! I suppose there is no way to display an error message to the user if the email cannot be delivered? Rainer
Scott Marlowe wrote: > On Sat, Apr 18, 2009 at 8:27 AM, Rainer Bauer <usenet@munnin.com> wrote: >> Hello Scott, >> >> Saturday, April 18, 2009, 4:21:29 PM, you wrote: >> >> SM> On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote: >>>> Hello, >>>> >>>> I signed up a couple of months ago but never received the confirmation email. >>>> >>>> If I try to create a new account with the same email address, but a different >>>> handle it is denied with this error message: "A user with that email already >>>> exists". >> SM> The mailing lists don't support user names, just email addresses. >> >> Yes, I know. I was talking about a community account. >> >> SM> Where exactly are you signing up? >> >> Here: <http://www.postgresql.org/community/signup> > > Ahh, ok. I'd guess that you got an email and anti-spam software ate > it? Just guessing. FYI, I tried to sign up yesterday and saw the message get caught by Postgrey at 09:18 then delivered at 20:06 when a second try to deliver was made. Most other servers greylisted get back within a few minutes. The Postgrey delay/backoff is set for 60 seconds. \\||/ Rod --
Rainer Bauer wrote: > Hello Magnus, > > Sunday, April 19, 2009, 11:05:49 AM, you wrote: > > MH> You need to have the email system give us at least a chance to get off > MH> the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org > MH> domain. > > It was whitelisted and works now like a charm. Thanks, Magnus! > > I suppose there is no way to display an error message to the user if > the email cannot be delivered? Not really. We deliver the email to the mailserver - at that point it leaves the control of the application. It *can* be done, but that would take a lot of more work - we'd basically have to implement our own mailserver functionality... //Magnus