On Thu, 4 Jun 1998, Bruce Tong wrote:
> > I've put this back into pgsq-general@postgresql.org, mainly because I
> > think ppl are taking me *far* too seriously over this...
>
> Like I said in an earlier part of my note, I'm new to this list and I
> don't have a good idea of the ground rules here. I thought it best to go
> private, but okay public then. ;)
Most things I prefer public, mainly because if one person has the
concern and is voicing it, chances are there are many others with the same
concern taht are staying silent...:) I like to answer once :)
> > What exactly is "effective support"?
>
> I have noticed a number of seemingly beginning questions go unanswered.
> Perhaps they were answered by direct mail. If so, I stand corrected.
Its possible that it went unanswered...its supposed to be the
users helping the users, so if none of the users answer, th equestion goes
unanswered...
> I can't answer that, and you know it. In my case, I've read everything I
> can find. I just got v6.3.2 so maybe theres a few I haven't found yet. If
> I ask a question answered in the docs, please point it out, just don't
> ignore the question. I'm happy to do the research.
Understood, but most times its just easier to answer the question
right and ignore the pointer to the docs...
> I understand, and I'm not picking on a specific person here. I know that's
> the way it is. Perhaps I'm spoiled by other lists.
Like? I find the signal-noise ratio here to be very high, as
well as anwered *generally* very quickly and accurately compared to other
lists...
> Yes. As I said before, I've read everything I can find. That doesn't mean
> it all made sense at first to me or that there aren't holes. This is my
> first foray into SQL databases and database administration and I'm certain
> I'm missing all sorts of details.
Suggestion: provide feedback on what doesn't make sense or appears
to be missing...
Marc G. Fournier
Systems Administrator @ hub.org
primary: scrappy@hub.org secondary: scrappy@{freebsd|postgresql}.org