This looks like some permission issue on the directories. Can you please
send the bitrock installation log from the system temp, so that it will
help us to identify the real problem. You may also try running the
installer exe on the command line with "--enable_acledit 1" option.
Enabling this option will grant the required permission on the given
location.
On Fri, Apr 10, 2015 at 12:30 AM, <lpoyner@hach.com> wrote:
> The following bug has been logged on the website:
>
> Bug reference: 13013
> Logged by: Les Poyner
> Email address: lpoyner@hach.com
> PostgreSQL version: 9.2.3
> Operating system: Windows 7 x64 SP1
> Description:
>
> We are trying to install PostgreSQL on a clients computer for our product
> and the it fails at the very end of PostgreSQL part. We have gone on
> several
> message boards to try various things with no luck. Our product has
> installed
> for years with no problems on Windows 7 x64 SP1. We tried this on virtual
> machines and even built a computer with a fresh install of Windows 7 x64
> SP1
> and could not duplicate the problem. The customer did have Norton
> installed,
> but was later uninstalled to see if that would help - no luck, but it's
> possible Norton changed the system configuration.
>
> It seems our problem centers around creating the postgresql.conf file on
> this guys computer. The bitrock log file has:
>
> Problem running post-install step. Installation may not complete correctly
> Error reading file C:/ProgramData/Hach Company/UDG/pgData/postgresql.conf
>
> It looks like everything installed because the message says 'post-install'
> and I looked at the folder under postgresql/9.2 and there are many
> artifacts
> there. Is there a command we can run to get the service running? I can send
> you the log file if it would help.
>
> Thanks,
>
> Les Poyner (lpoyner@hach.com)
> Software Developer III
> Hach Company
>
>
>
>
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--
Sandeep Thakkar
