On Tue, May 31, 2011 at 11:47, Peter Eisentraut <peter_e@gmx.net> wrote:
> On tis, 2011-05-31 at 10:36 +0200, Magnus Hagander wrote:
>> I get the feeling we're approaching this backwards. Wouldn't the
>> normal way to do it be to define the workflow we *want*, and then
>> figure out which bugtracker works for that or requires the least
>> changes for that, rather than to try to figure out which bugtracker we
>> want and then see how much we have to change our workflow to match?
>
> Maybe you are assuming that there is a single workflow that everyone
> wants. So far we know that most people want to work by email and want
> to know that a bug is closed. Is there more detail than that that we
> can extract?
Yeah, there might definitely be more than one.
>> So in order to start a brand new bikeshed to paint on, have we even
>> considered a very trivial workflow like letting the bugtracker
>> actually *only* track our existing lists and archives. That would
>> mean:
>>
>> * Mailing lists are *primary*, and the mailing list archives are
>> *primary* (yes, this probably requires a fix to the archives, but that
>> really is a different issue)
>> * New bugs are added by simply saying "this messageid represents a
>> thread that has this bug in it", and all the actual contents are
>> pulled from the archives
>> * On top of this, the bug just tracks metadata - such as open/closed
>> more or less. It does *not* track the actual contents at all.
>> * Bugs registered through the bugs form would of course automatically
>> add such a messageid into the tracker.
>
> Well, that is not a workflow either, it's approaching the issue by
> proposing an implementation. Nothing says that an existing or new
Um, good point. I still stand by my argument though, even if I'm
arguing against myself :-)
> system doesn't work exactly like that. I would be concerned about the
> search capabilities of such a system, however.
We already have a search system that works reasonably well for the archives...
--
Magnus Hagander
Me: http://www.hagander.net/
Work: http://www.redpill-linpro.com/