Re: migrations (was Re: To all who wish to unsubscribe) - Mailing list pgsql-general
From | Stephen Frost |
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Subject | Re: migrations (was Re: To all who wish to unsubscribe) |
Date | |
Msg-id | 20171121184850.GS4628@tamriel.snowman.net Whole thread Raw |
In response to | migrations (was Re: To all who wish to unsubscribe) (Andrew Sullivan <ajs@crankycanuck.ca>) |
Responses |
Re: migrations (was Re: To all who wish to unsubscribe)
|
List | pgsql-general |
Andrew, all, * Andrew Sullivan (ajs@crankycanuck.ca) wrote: > On Mon, Nov 20, 2017 at 08:40:08PM +0100, Magnus Hagander wrote: > > So do you have any suggestions for actually fixing that? Given that we have > > more lists to migrate, if you can figure out a way to make those changes > > without peoples filters not matching, we'd be happy to hear it.. > > I don't have an answer for that, but I will note that if this > migration was announced weeks in advance I certainly missed it. I > admit I was busy, but I can't find it in the mail I didn't read yet, > either. > > Maybe a two week heads up that some time in the future the mail is > going to change (the same announcement as was sent) would help? This is really all pointless. No, further announcements wouldn't have helped with all the unsubscribe complaints, which is far-and-away the biggest issue with these kinds of migrations. Yes, if we'd sent out more emails about the migrations then maybe a few people who actually want to be on the lists would have had their filters in place ahead of time, but those aren't the people asking to be unsubscribed or (for the most part) are complaining about the noise from the lists (and a good number of them probably wouldn't have bothered to do anything until the migration happened anyway). This was always going to be bumpy. We could have made it a bit smoother by guessing ahead of time that people might just replace the subject with 'unsubscribe' and catching those emails through a filter before they hit the list and handling them manually, but there was no shortage of various other ways that people asked to be unsubscribed that such a filter wouldn't have caught (such as replying to an existing thread and then asking in the body to be removed). As a side-note to those who keep saying "email'ing the list with unsubscribe doesn't do anything"- no, that's actually wrong, I *have* been watching the lists and unsubscribing everyone who emails the list asking to be because there's absolutely zero point in trying to 'force' people to follow the directions; it just creates unnecessary angst. Instead of replying to those emails, please, just ignore them- I will get to them and take care of unsubscribing those individuals, or if I can't figure out what email they're subscribed with then I'll email them directly, off-list, and try to get it resolved. Thankfully, the inbounds have slowed quite a bit and therefore, hopefully, we're nearing the end of all of this and we can let these threads just die and move on. There's actually very few lists left to migrate and they're either fully moderated (-announce) or small (regional lists) and unlikely to have these kinds of issues. All we're doing now is debating how best to keep the barn door closed after the horses have escaped and all that. Thanks! Stephen
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