Thread: postgres failed to start from services manager on windows 2008 r2

hi,

   We are able to start the postgres from command line without any issue, if postgres is registered as windows service and tried to start it, we are facing an issue .

Problem:

We have registered postgres(version 9.3.4) as windows service on windows 2008 R2 and registration got succeeded.

we are performing below 2 commands to register postgres as windows service

<fullpath>pg_ctl.exe register -N "prostgresService" -D "fullpath_to_data_directory" -W

>sc description prostgresService "prostgresService Applicatio

n Server Database Service"

when we try to start the service from services manager(services.msc) it is failing and popping up below message 

"The prostgres service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs "

postgres does not even create log and its directory pg_log in pgsql\data directory. 

windows event log has a message 

The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

Timed out waiting for server startup

 

could you please help us how to start, we are clueless since postgres is not creating log except windows event log.

thanks in advance

Phani Kumar

PHANIKUMAR G schrieb am 01.10.2016 um 17:30:

We then tried to start the service with the following changes.


     a. we changed the "Log on as" type to "This account"
     b. changed the account name to ".\<local account with admin privileges>"
     c. And entered the password for this account and saved.

After that we are able to start the postgresql service successfully.

Found that the pg_log directory is created under data directory with postgres-Sep.log


Why it is failing with local system account, the local system account
is part of administrators group. If we specifically provide
credentials to the service as explained above, service getting
started. Please help me to understand what is causing.

Where is the data directory? And how did you create the data directory?

Check the privileges on the data directory.
This sounds as if the local system account does not have the privilege to write to the data directory.

The local system account (or "Administrator") don't have the privilege to read and write all files.
Those accounts only have the ability to give themselves these privileges.

Also: if I'm not mistaken, Postgres 9.3 creates the service with the "Local Network Service", not with "Local System Account"

So how did you create the initial service?






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hi,

  thanks for your reply. we use postgres zip, during install time of our product, on target host this zip will be extracted. We are not creating data directory, when service is started by default data directory will be created.

we created/registered  the service with below commands

<fullpath>pg_ctl.exe register -N "prostgresService" -D "fullpath_to_data_directory" -W

>sc description prostgresService "prostgresService Applicatio

n Server Database Service"

On Sat, Oct 1, 2016 at 9:36 PM, Thomas Kellerer <spam_eater@gmx.net> wrote:

PHANIKUMAR G schrieb am 01.10.2016 um 17:30:

We then tried to start the service with the following changes.


     a. we changed the "Log on as" type to "This account"
     b. changed the account name to ".\<local account with admin privileges>"
     c. And entered the password for this account and saved.

After that we are able to start the postgresql service successfully.

Found that the pg_log directory is created under data directory with postgres-Sep.log


Why it is failing with local system account, the local system account
is part of administrators group. If we specifically provide
credentials to the service as explained above, service getting
started. Please help me to understand what is causing.

Where is the data directory? And how did you create the data directory?

Check the privileges on the data directory.
This sounds as if the local system account does not have the privilege to write to the data directory.

The local system account (or "Administrator") don't have the privilege to read and write all files.
Those accounts only have the ability to give themselves these privileges.

Also: if I'm not mistaken, Postgres 9.3 creates the service with the "Local Network Service", not with "Local System Account"

So how did you create the initial service?






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hi Thomas,

  thanks for your reply. small correction for my previous reply, we use postgresql zip and bundle with our products installer, during install time of our product, on target host this zip will be extracted. Data directory is under pgsql along with bin and other directories.

we created/registered  the service with below commands. And could you please tell me how to create postgres service with "Local Network Service"

<fullpath>pg_ctl.exe register -N "prostgresService" -D "fullpath_to_data_directory" -W

>sc description prostgresService "prostgresService Applicatio

n Server Database Service"

On Wed, Oct 5, 2016 at 4:04 PM, PHANIKUMAR G <phanikumar.gm@gmail.com> wrote:

hi,

  thanks for your reply. we use postgres zip, during install time of our product, on target host this zip will be extracted. We are not creating data directory, when service is started by default data directory will be created.

we created/registered  the service with below commands

<fullpath>pg_ctl.exe register -N "prostgresService" -D "fullpath_to_data_directory" -W

>sc description prostgresService "prostgresService Applicatio

n Server Database Service"

On Sat, Oct 1, 2016 at 9:36 PM, Thomas Kellerer <spam_eater@gmx.net> wrote:

PHANIKUMAR G schrieb am 01.10.2016 um 17:30:

We then tried to start the service with the following changes.


     a. we changed the "Log on as" type to "This account"
     b. changed the account name to ".\<local account with admin privileges>"
     c. And entered the password for this account and saved.

After that we are able to start the postgresql service successfully.

Found that the pg_log directory is created under data directory with postgres-Sep.log


Why it is failing with local system account, the local system account
is part of administrators group. If we specifically provide
credentials to the service as explained above, service getting
started. Please help me to understand what is causing.

Where is the data directory? And how did you create the data directory?

Check the privileges on the data directory.
This sounds as if the local system account does not have the privilege to write to the data directory.

The local system account (or "Administrator") don't have the privilege to read and write all files.
Those accounts only have the ability to give themselves these privileges.

Also: if I'm not mistaken, Postgres 9.3 creates the service with the "Local Network Service", not with "Local System Account"

So how did you create the initial service?






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