Thread: Small complaint about bugreport item in help menu
Hi, when I chose Bugreport from the pgadmin3 Help menu, it took me to the bug reporting page in help. That's great, but the "Bug Reporting" page in the help links to web pages that the help program cannot display correctly. (e.g. no search functionality on the support mailing list). It would be nicer if the help browser would open external links in a dedicated web browser. If that is not possible, it would be nice to include the URL's for the links in the help text as well as the status bar, so they could be cut and pasted. Minor complaints, I know, but these things do discourage people from filing bug reports (and if they do, it discourages them from conscientiously checking for duplicates first.) In general, thanks for the great product, though. Dean P.S. I apologize if this should have gone in the documentation list. I wasn't sure who supported the help viewer for pgadmin.
Dean Peterson wrote:
> Hi, when I chose Bugreport from the pgadmin3 Help menu, it took me to
> the bug reporting page in help. That's great, but the "Bug Reporting"
> page in the help links to web pages that the help program cannot
> display correctly. (e.g. no search functionality on the support
> mailing list).
>
> It would be nicer if the help browser would open external links in a
> dedicated web browser. If that is not possible, it would be nice to
> include the URL's for the links in the help text as well as the status
> bar, so they could be cut and pasted.
>
> Minor complaints, I know, but these things do discourage people from
> filing bug reports (and if they do, it discourages them from
> conscientiously checking for duplicates first.) In general, thanks
> for the great product, though.
>
> Dean
>
> P.S. I apologize if this should have gone in the documentation list.
> I wasn't sure who supported the help viewer for pgadmin.
>
You're all right here.
I suspect you're not on win-32, because we're already using *.chm help
format there which is able to perform searching the archives.
We're not planning to launch an external browser at the moment for help
purposes.
I changed that bugreport.html file so the BUGS.txt is shown as first
reference for known problems. Experience shows that users won't scan the
archives anyway....
Regards,
Andreas
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Dean Peterson wrote:
> Hi, when I chose Bugreport from the pgadmin3 Help menu, it took me to
> the bug reporting page in help. That's great, but the "Bug Reporting"
> page in the help links to web pages that the help program cannot
> display correctly. (e.g. no search functionality on the support
> mailing list).
>
> It would be nicer if the help browser would open external links in a
> dedicated web browser. If that is not possible, it would be nice to
> include the URL's for the links in the help text as well as the status
> bar, so they could be cut and pasted.
>
> Minor complaints, I know, but these things do discourage people from
> filing bug reports (and if they do, it discourages them from
> conscientiously checking for duplicates first.) In general, thanks
> for the great product, though.
>
> Dean
>
> P.S. I apologize if this should have gone in the documentation list.
> I wasn't sure who supported the help viewer for pgadmin.
>
You're all right here.
I suspect you're not on win-32, because we're already using *.chm help
format there which is able to perform searching the archives.
We're not planning to launch an external browser at the moment for help
purposes.
I changed that bugreport.html file so the BUGS.txt is shown as first
reference for known problems. Experience shows that users won't scan the
archives anyway....
Regards,
Andreas
---------------------------(end of broadcast)---------------------------
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