Re: Critical bug: pgAdmin v4.25 has started ignoring my "Browser Command" which completely cripples me and makes me unable to manage my PostgreSQL database. - Mailing list pgadmin-support

From Stephen Knox
Subject Re: Critical bug: pgAdmin v4.25 has started ignoring my "Browser Command" which completely cripples me and makes me unable to manage my PostgreSQL database.
Date
Msg-id CAFkojsYaqOhF6bgoiLcq7tS0pv=6fzQcQ1c9ke-Zv8JUt3OZag@mail.gmail.com
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In response to Critical bug: pgAdmin v4.25 has started ignoring my "Browser Command" which completely cripples me and makes me unable to manage my PostgreSQL database.  (tutiluren@tutanota.com)
Responses Re: Critical bug: pgAdmin v4.25 has started ignoring my "Browser Command" which completely cripples me and makes me unable to manage my PostgreSQL database.  (Rob Richardson <interrobang@yahoo.com>)
List pgadmin-support
Gosh, you're right, this does sound very rude.

I'm not sure where to start with this and I'm a user, not a developer of the software, so shouldn't be taking this too personally.

You seem to have misread the licence of the software: https://github.com/postgres/pgadmin4/blob/master/LICENSE.

As this is open source software, no one is guaranteeing you anything (why should they, you didn't pay for it, right?). What they are guaranteeing you is that the code is open for you to view and change if you so desire (given certain conditions). There is a likelihood that other people will come and fix and bugs, create new features, but that is not a given, nor should it be.

If it is really "mission-critical software" then sitting around ranting in a mailing list is not going to help you. If you are experiencing these issues (personally I have had very few issues with the software, so can't help you there). You need to do one of:

- Ask politely if anyone can help, file bugs properly on the bug tracker by stating your system environment, steps to reproduce etc. Note, this email does not meet the politeness criterion
- Obtain the skills yourself to fix your own issues, and ideally contribute those back to the project
- Pay someone as a one off to fix the bugs you are experiencing or an ongoing maintenance-type contract

I'm afraid your message just comes off as entitled, uninformed, and yes, rude.

Stephen Knox

On Fri, Aug 21, 2020 at 11:23 AM <tutiluren@tutanota.com> wrote:
pgAdmin v4.25 has yet again broken something. After being harassed to upgrade to the latest version, pgAdmin has stopped opening itself properly.

It no longer opens in the correct Pale Moon profile. It now opens in the *default* profile, which completely breaks everything. I've previously tried to explain how important it is for pgAdmin to have its own dedicated GUI/"webview", so I'm not going to go into details about why this is so important here. It seems to fall on deaf ears either way.


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