Re: bugs and bug tracking - Mailing list pgsql-hackers

From Magnus Hagander
Subject Re: bugs and bug tracking
Date
Msg-id CABUevEzWV6ZfrvBnEoperq0EP66h_G7sGSYaqcybfgpLj5_9=g@mail.gmail.com
Whole thread Raw
In response to Re: bugs and bug tracking  (Stephen Frost <sfrost@snowman.net>)
Responses Re: bugs and bug tracking
Re: bugs and bug tracking
List pgsql-hackers


On Wed, Oct 7, 2015 at 4:40 PM, Stephen Frost <sfrost@snowman.net> wrote:
* Nathan Wagner (nw+pg@hydaspes.if.org) wrote:
> I think I have suggested that there be a way to generate a bug id via
> email.  Presumably someone could just copy that email address to make a
> not-tracked discussion get a bug id.  If the system archived all the
> lists (not hard) it would be possible to pull the other emails from the
> thread into the bug (also not hard).  As for marking as 'not-a-bug'
> this can easily be done via whatever mechanism might be used.
> Something along the lines of:
>
> Bug Status: not a bug

If we're providing control messages through email (which I absolutely
believe needs to be supported), I'd strongly prefer that they be easy to
write.  The above isn't.

A good set of commands to support can be seen here:

https://www.debian.org/Bugs/server-control

The way debbugs currently works, which I like, is that you email
NNNN-done@bugs.debian.org (NNNN being the bug #) and that automatically
closes the bug and that email is sent to the bug reporter.  Generally,
this will be in a reply to an email which came from, or at least CC'd,
NNNN@bugs.debian.org, so changing the address to go to -done is quite
easy.


If I understand that correct, it completely breaks the current workflow of "reply-all"? When I need to comment on a bug, isntead of hitting reply-all, i should send it to the @bugs address? Or are you saying in those cases you still hit reply-all but just edit the actual address?

(FWIW, I think editing the actual address is nowhere near as easy as just adding a Status: <whatever> to the message itself. It's likely easier to deal with on the *server* side, but it's definitely not easier for the user. Especially if you're in a MUA that doesn't let you easily edit a mail address (hello gmail! which is quite a few of our users..)



An example would go something like:

Initial email:

-----------
From: 1234@bugs.postgresql.org
[...]
PG should do X
-----------

Reply email:

-----------
From: sfrost@snowman.net
To: 1234-done@bugs.postgresql.org, control@bugs.postgresql.org

tag 1234 wontfix
thanks

Blah, blah, this is why we don't consider this a bug
-----------


Oh, so debbugs actually breaks the reply-all workflow for *all* emails?

That would mean that bug emails are now handled differently from regular emails on -hackers for example, wouldn't it? That seems like it's going to cause issues.

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