Re: BUG #18553: Please seriously address the severe issue of database installation failures on Windows 10. - Mailing list pgsql-bugs

From Zaid Shabbir
Subject Re: BUG #18553: Please seriously address the severe issue of database installation failures on Windows 10.
Date
Msg-id CABCJe_X_o9rFhV+RYtKc9GQ9vhWh3Yt3b-nEHcMYtqbavu-5Pg@mail.gmail.com
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In response to BUG #18553: Please seriously address the severe issue of database installation failures on Windows 10.  (PG Bug reporting form <noreply@postgresql.org>)
List pgsql-bugs
Hello,

You observed some installation issues with the PostgreSQL Windows installers, which utilize Bitrock installation technology. Several factors could contribute to these problems, including:

  1. System Update Status: Ensure your system is fully up to date.
  2. Permissions: Verify that you are running the installer with administrative rights.
  3. Existing Data Directory: Installing over an existing data directory may lead to compatibility issues.
  4. Other Factors: There could be additional reasons causing installation failures.

To assist with troubleshooting, please attach the installation logs to your support thread. This will help us better understand and resolve the issue.


Thanks,

Zaid 

Bitnine Global Inc.


On Fri, Jul 26, 2024 at 2:33 PM PG Bug reporting form <noreply@postgresql.org> wrote:
The following bug has been logged on the website:

Bug reference:      18553
Logged by:          Yan Chen
Email address:      pinsaxy@gmail.com
PostgreSQL version: 16.3
Operating system:   Windows 10
Description:       

The first step for customers using PostgreSQL is installation. However, due
to potential user permission issues with PostgreSQL, the installation always
fails at the database creation step. During the installation process, a
dialog box pops up saying: Problem running post-install step, Installation
may not complete correctly. Failed to start the database server. After
installation, the data directory is empty.

I believe that a dedicated software company should not ignore installation
issues. I am extremely angry about this and have registered an account
specifically to express my dissatisfaction with you!

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