Adrian Klaver wrote:
> On Tuesday, March 15, 2011 9:31:17 am Merlin Moncure wrote:
> > On Tue, Mar 15, 2011 at 11:04 AM, Bruce Momjian <bruce@momjian.us> wrote:
> > > The larger question is whether these forums should be used to help
> > > people get support for commercial products that embed Postgres.
> >
> > I have no particular philosophical objection to helping people using
> > Holdem Manager -- I'd venture most people posting here asking for help
> > are working on commercial software, and I'd prefer people to come away
> > from this forum with a positive impression.
> >
> > It's not like we are getting 100 emails a day on this stuff. This is
> > a participatory environment -- so what's the fuss?
>
> Not only that, but should a particular product show up consistently it becomes
> an opportunity, for those on this list that do offer commercial support, to make
> a 'warm' call.
Well, also consider how many subscribers to this email list might not
want to read Holdem Manager problem reports. As long as the reports are
generic to Postgres, I think we are fine, but I am unclear how many of
these are released to Holdem Manager or the Holdem Manager installer?
The same issue exists for the EnterpriseDB installers.
--
Bruce Momjian <bruce@momjian.us> http://momjian.us
EnterpriseDB http://enterprisedb.com
+ It's impossible for everything to be true. +
