Re: PostGre SQL/ HCL - Mailing list pgsql-general

On 24 Mar 2026, at 03:16, Aayra Singh <aayra.singh@hcltech.com> wrote:

Classification: Confidential

Hi Adrian,

We wish to know the difference between product and integration support. The vendor gave us your contact to answer the technical queries. Kindly assist.

Thanks, and Regards
Aayra Singh 
Senior Management Trainee - Global Procurement Services

HCLTech
Supercharging ProgressT
hcltech.com
5th Floor, Tower-3
Sector-126, Noida-201303, India

Mob: +91 8146946337
Email: aayra.singh@hcltech.com




-----Original Message-----
From: Adrian Klaver <adrian.klaver@aklaver.com> 
Sent: Tuesday, March 24, 2026 1:54 AM
To: Aayra Singh <aayra.singh@hcltech.com>; pgsql-general@lists.postgresql.org
Cc: SAM <sam@hcl-software.com>; Annes Joseph <Annes.Joseph@hcltech.com>
Subject: Re: PostGre SQL/ HCL

[CAUTION: This Email is from outside the Organization. Unless you trust the sender, Don't click links or open attachments as it may be a Phishing email, which can steal your Information and compromise your Computer.]

On 3/23/26 3:16 AM, Aayra Singh wrote:

Classification: *Confidential*

Hi Team,

I am from the Procurement team at HCLTech.

We have purchased PostGre SQL through one of our vendors.

We were informed through them that the product support is included in 
license cost but not integration support that user need to do on his own.

Could you please explain what specifically is covered by "product 
support" versus "integration support"?

Postgresql is opensource, you are free do with what you want. If you went through a third party vendor to buy support you will need to contact that vendor to find what that support package covers.

User requirement is for support for the PostgreSQL database itself. 
They are not looking for support for the software used to integrate 
.NET applications with PostgreSQL.

Also can you please check if we can also buy one of the licenses from below?

https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpost
grespro.com%2Fproducts%2Fpostgrespro%2Fstandard&data=05%7C02%7Caayra.s
ingh%40hcltech.com%7C6b547fe91618444398da08de891a2a94%7C189de737c93a4f
5a8b686f4ca9941912%7C0%7C0%7C639098942662825648%7CUnknown%7CTWFpbGZsb3
d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoi
TWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Fu9kpR6ZQFh5Taua0PkpalcJOB
rNI9f6z6ylv62MKxE%3D&reserved=0<https://
postgrespro.com/products/postgrespro/standard>

https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpost
grespro.com%2Fproducts%2Fpostgrespro%2Fenterprise&data=05%7C02%7Caayra
.singh%40hcltech.com%7C6b547fe91618444398da08de891a2a94%7C189de737c93a
4f5a8b686f4ca9941912%7C0%7C0%7C639098942662846518%7CUnknown%7CTWFpbGZs
b3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIj
oiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=VmMLTDnJ0PC3g7Qp6OG1Vwt2
0AQ38ePQlIgUqGwUH6w%3D&reserved=0<https://
postgrespro.com/products/postgrespro/enterprise>

Thanks, and Regards

Aayra Singh

Senior Management Trainee - Global Procurement Services

*HCLTech*

Supercharging ProgressT

_hcltech.com
<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.
hcltech.com%2F&data=05%7C02%7Caayra.singh%40hcltech.com%7C6b547fe91618
444398da08de891a2a94%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C6390
98942662859033%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiI
wLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7
C%7C&sdata=UBvt%2F98eX1i%2FMTfjz21Fr6jLvpFjoGb0TdNz9%2F%2B4EoE%3D&rese
rved=0>_

5^th  Floor, Tower-3

Sector-126, Noida-201303, India

Mob: +91 8146946337

Email: _aayra.singh@hcltech.com_

168CC222

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Adrian Klaver
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