I think the itch and scratch line is entirely appropriate.
This is open source software, not prepackaged code guaranteed to work on the newest platforms.
People who are trying it out on Vista are developers, not non-technical end-users.
A developer who wants an open source product to work on a new platform should at least see what the
problems are and then ask for help in fixing it, if he can't fix it himself.
One of the big advantages of open source software is that business can see that if someone wants it
to work on Vista, they can pay a programmer to get it to work on Vista and then submit the patch so
that the rest of the community benefits as well.
I would guess (being that it works fine in Windows XP), though I haven't even seen Vista yet, that
the problem is relatively minor and going through the code with a debugger would probably allow the
app to be installed within a couple hours.
There may be a polite way of saying it, but you use that polite voice when talking to an end-user.
When you're talking to a developer, I think you should say it like it is.
Tomi NA wrote:
> On 9/19/06, Roman Neuhauser <neuhauser@sigpipe.cz> wrote:
>> # naz@mira.net / 2006-09-19 21:26:16 +1000:
>> > if you want to be taken seriously by anyone who uses Windows (hands up
>> > anyone who knows a Windows user)
>>
>> 1. what do those two things have in common?
>> 2. what makes you think that "anyone who uses Windows" runs
>> PostgreSQL on it?
>> 3. my guess is you're a Windows programmer, and thus in much better
>> position to fix the issue than Tom RedHat Lane.
>
> His point makes sense, Roman. While pg is not a company or a company
> product, it certainly needs to play nice with business in order for it
> to *have* (a significent number of) users. As much as I dislike it
> (probably the euphemism of the year), Windows is a fact on most
> development machines and on a substantial number of servers. In the
> case of Vista, even if none of the core commiters plan to support it,
> it makes a lot more sense to store the RFE and say it'll have to wait,
> than to say "you got a problem? go fix it". Both attitudes reflect the
> same reality, but the fact that one is positive and one negative is
> obvious.
>
> Cheers,
> t.n.a.
>
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