On 27-Jul-99 Thomas Lockhart wrote:
>> > I have no problems with this...I heard an outcry for a bug-tracking
>> > system, and this was the better known one, so installed it. If ya wanna
>> > trash it, be my guest...I have no attachments to it :)
>> If you're gonna trash it, let me know slightly in advance so I can remove
>> the announcement and news entry (it's only a couple of mouse clicks).
>
> We are not going to trash it, but we *must* evolve how it will be
> used. (btw, I've taken this on-list per Tom Lane's suggestion; the
> short summary is that the new bug tracking system is getting non-bug
> bug reports and it is short-circuiting the highly successful mailing
> list support process.)
>
> Can you change the announcement to state something like:
>
>
> We have installed a new bug tracking system. After reading
> documentation, checking the tracking system, *and* asking for help on
> the mailing lists, you may be directed to enter your problem statement
> into the system. Please do *not* enter a new report unless it is a
> confirmed bug or problem.
>
>
> This wording should get us some breathing room. Comments?
Done.
Vince.
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