Dear PostgreSQL Support Team,
I am writing to report an issue concerning the loss of data in the database associated with the account "Rc Labs".
We have discovered that the "pgdata" folder, which contained our logs and data, was deleted on Saturday (15/03/2025). Unfortunately, we have been unable to determine the cause of this deletion. Could you please assist us in investigating and resolving this issue?
Additionally, is there a way to recover the backed-up data from the database?
Your prompt assistance would be greatly appreciated.
Thank you,
Deepthi N.