Re: [pgadmin-hackers] User Research Findings into PgAdmin - Mailing list pgadmin-hackers

Hi Dave, 

 We can definitely send a summary via email. Just to clarify those points you brought up. Syntax highlighting definitely does exist and is totally discoverable but people still seemed to miss it. Our best guess as to why so many users miss it is because of the relatively small contrast in colors (Navy vs black). Regarding autocomplete, despite it being documented, almost none of the long time customers we spoke with knew it existed which suggests they're not reading the documentation very closely or at all.

Regarding the comments you mentioned, the one regarding column names was talking about preserving the column name when moving data to Excel. And I'll admit, the other comment is pretty unclear out of context. We probably should not have included it as is.

A summary of the findings will be forthcoming.

On Wed, Jan 25, 2017 at 4:25 AM, Dave Page <dpage@pgadmin.org> wrote:

Hi

On Tue, Jan 24, 2017 at 9:42 PM, Raffi Holzer <rholzer@pivotal.io> wrote:
> Hi,
>  As part of a project to enable pgAdmin4 to work with Greenplum databases,
> we conducted user research into pgAdmin. We wanted to share those insights
> and potentially develop against them but first wanted to get feedback from
> the pgAdmin group. To that end we created the video below that summarizes
> our findings. Let us know what you think.
>
> https://youtu.be/BylcblYw8sU

That's very helpful, thank you. Can you please summarise your findings
in an email to the list so we can work with it within our normal
process?

I will note that whilst I agree some of the points raised need further
work in pgAdmin 4, some of them make little sense - most notably
Syntax Highlighting which we've had for ~17 years, and works
automatically, thus not requiring any kind of user discovery beyond
typing some SQL into the query tool. Auto-complete is another example
of a feature we've had for years, that is documented. I agree though
that there is scope for better discovery mechanisms there.

Some of the other comments highlighted made little to no sense to me,
for example the comment on column names @ ~3:03 and the comment on the
bottom left @ ~3:22 (this is a great example of why email is better
than a video :-) ).

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--

Raffi Holzer

Product Manager

Pivotal Labs