On 01/10/2016 02:05 PM, Regina Obe wrote:
> Gavin,
>> I once went out of my way to help someone with Mac. They were so Mac
> centric they did not realize that they were not giving us the right
> information to help them, but this was not obvious until later in the
> thread. I made some comment about Linux - next moment they were accusing
>> everyone of not helping them properly because they were using a Mac, as
> though we had been deliberately discriminating against them!
>
> I hear ya. I do the same thing setting up a Linux VM to try to help someone
> on Ubuntu or CentOS.
> My main point was if you don't have anything helpful to say, don't say
> anything at all.
>
> I recall someone posting something earlier about on the lists we should have
> a section like:
>
> HELP US HELP YOU
>
> That details the information anyone having a problem should provide to make
> it easy for others to help them.
> Can't find that item on mailing list.
https://wiki.postgresql.org/wiki/Guide_to_reporting_problems
>
>
> Thanks,
> Regina
>
>
>
>
--
Adrian Klaver
adrian.klaver@aklaver.com
