Re: EDB taking over? Another heart attack. - Mailing list pgsql-advocacy

Dave Page wrote:
> On Thu, Jul 9, 2009 at 8:29 PM, Bruce Momjian<bruce@momjian.us> wrote:
> > Bruce Momjian wrote:
> >> Anyway, that "formal support" paragraph needs to be modified. ?If it
> >> relates to formal _installer_ support, it needs clarification. ?If it is
> >> for general support, it should be removed, and I would like to know how
> >> it got in there in the first place.
> >
> > Ah, I see Dave has changed it today in Git:
> >
> > ? ? ?
?http://git.postgresql.org/gitweb?p=edb-installers.git;a=commitdiff;h=2d67e6d968850db9ccc16e2d09edfb780a6f378d;hp=e10f263c64d7e2cbf4e017760926421460d98cc9
>
> Oops - I thought I mailed the list, not you alone.
>
> > I am still curious how it got in there in the first place, i.e. who
> > at EDB thought that was acceptable, and if you don't want to give names,
> > someone better tell them to avoid such mistakes in the future.
>
> I wrote it, under the assumption that no other companies would want to
> support our installers (*not* PG support - that's covered in the next
> paragraph). As far as I know, noone else at EDB has bothered to read
> it. It was one of those Friday afternoon things that got rattled off
> in five minutes when I realised we had nowhere to note licence details
> or where to get help etc.
>
> As I said - patches are welcome.

OK, patch attached that clarifies that that URL is for formal _installer_
support.   I didn't modify the email list URL because no one else
replied to that issue.

--
  Bruce Momjian  <bruce@momjian.us>        http://momjian.us
  EnterpriseDB                             http://enterprisedb.com

  + If your life is a hard drive, Christ can be your backup. +
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  <h3>Technical Support</h3>

! <p>For Installer support, please use the EnterpriseDB forums at <a
href="http://forums.enterprisedb.com/">http://forums.enterprisedb.com/</a>,or if you need a more formal support
arrangement,please visit <a
href="http://www.enterprisedb.com/products/purchase.do">http://www.enterprisedb.com/products/purchase.do</a>.</p>

  <p>For PostgreSQL support, please use the appropriate mailing list. A complete list may be found at <a
href="http://www.postgresql.org/lists.html">http://www.postgresql.org/lists.html</a>.</p>

--- 28,34 ----

  <h3>Technical Support</h3>

! <p>For Installer support, please use the EnterpriseDB forums at <a
href="http://forums.enterprisedb.com/">http://forums.enterprisedb.com/</a>,or for more formal installer support, please
visit<a
href="http://www.enterprisedb.com/products/purchase.do">http://www.enterprisedb.com/products/purchase.do</a>.</p>

  <p>For PostgreSQL support, please use the appropriate mailing list. A complete list may be found at <a
href="http://www.postgresql.org/lists.html">http://www.postgresql.org/lists.html</a>.</p>